Privacy Policy

Please see RAFT’s Privacy Policy below:

Last Updated: 20th March 2025 

RAFT (Retrofit Action for Tomorrow CIC) ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web application. 

1. Information We Collect 

We may collect and process the following data: 

  • Personal Information: Name, email address, school affiliation, and any other information provided when registering or using our services. 

  • Usage Data: Information on how you use our application, including log files, device information, and analytics data. 

  • Communications: Any messages or inquiries sent to us via the application or email. 

2. How We Use Your Information 

We use the collected data to: 

  • Provide and maintain our web application. 

  • Communicate with users regarding updates, support, or service improvements. 

  • Analyse usage trends and enhance user experience. 

  • Comply with legal obligations. 

3. Legal Basis for Processing 

We process personal data based on: 

  • Consent: Where you have provided explicit consent. 

  • Legitimate Interests: For purposes such as improving our services and ensuring security. 

  • Legal Obligations: Compliance with applicable laws and regulations. 

4. Data Sharing and Disclosure 

We do not sell or share personal data with third parties, except: 

  • When required by law or to enforce our terms. 

  • With service providers assisting in the operation of our application (e.g., hosting, analytics) under strict confidentiality agreements. 

5. Data Security 

We take appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. 

6. Data Retention 

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. 

7. Your Rights 

You have the right to: 

  • Access, correct, or request deletion of your personal data. 

  • Withdraw consent where applicable. 

  • Object to data processing under certain conditions. 

  • Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights have been violated. 

8. Cookies and Tracking Technologies 

We may use cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. 

10. Contact Us 

For any questions or concerns regarding this Privacy Policy, please contact us at: 

RAFT Data Protection Officer 

dpo@retrofitaction.org.uk 

 

This Privacy Policy is designed to comply with the UK GDPR and Data Protection Act 2018.